Frequently Asked Questions
What is The Bandra Store?
The Bandra Store is an online multi-vendor e-commerce platform dedicated to empowering Indian artists by giving them a professional space to showcase and sell their paintings and sculptures to a global audience.
We believe artists deserve visibility, recognition, and fair opportunities to grow. Our platform bridges the gap between talented creators and discerning art lovers, making it easy for collectors and patrons to discover, appreciate, and invest in authentic artwork directly from the artist.
What makes The Bandra Store truly artist-first is our commitment to ensuring that 90% of the proceeds go directly to the artist, helping them build sustainable livelihoods from their passion. At the same time, we create a curated space where art lovers can confidently explore unique works, support emerging and established artists, and become patrons of meaningful creativity.
Whether you are an artist looking for reach or an art enthusiast seeking original pieces, The Bandra Store is where creativity meets opportunity.
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For Artists
To get started, visit the Vendor Registration page and create your account. After signing up, you can log in to your vendor dashboard and begin uploading your artworks.
Any individual artist or creator offering original artworks or creative pieces can register as a vendor on The Bandra Store.
Register here: https://thebandrastore.com/my-account/
For detailed step-by-step instructions, refer to the Vendor onboarding guide:
https://thebandrastore.com/faq/onboarding-guide/
Registering as a vendor on The Bandra Store is absolutely free. However, we also offer paid subscription options with added benefits and premium features for sellers who want to maximize their visibility and sales.
The Bandra Store offers four vendor subscription options:
Primary (Free): List up to 5 artworks with a 10% commission.
Premium: ₹12,000 per year for up to 100 artworks or ₹24,000 per year for unlimited listings, with a 10% commission.
Featured: ₹1,00,000 per year or 5% of the artwork value, with full marketing support and a 10% commission.
Art Gallery Plan: Same pricing and commission structure as the Featured plan, designed for galleries and multi-artist accounts.
Full details: https://thebandrastore.com/faq/pricing/
Yes! Each artist who creates an account on TBS receives a unique Vendor URL that can be shared as their personal online store.
We charge a 10% success fee on the final sale value of each item sold.
Uploading your artwork on The Bandra Store gives you visibility, a dedicated artist page, and marketing support—but sales depend on factors like artwork quality, pricing, demand, and more. While we cannot guarantee sales, we significantly increase your chances by promoting artists, featuring listings, and driving traffic to the platform.
Your work on The Bandra Store is promoted through a combination of platform visibility, marketing initiatives, and curated exposure opportunities.
Depending on your subscription plan, your artworks may receive:
Homepage and featured placements for increased visibility
Social media promotions across the platform’s channels
Email marketing campaigns targeting collectors and buyers
SEO optimization to improve discoverability on search engines
Dedicated marketing support (for Featured and Art Gallery plans)
Priority visibility in search and category listings
Higher-tier plans include enhanced promotional support and strategic marketing efforts to help maximize your reach, visibility, and sales potential.
For Artists
Registering as a vendor is absolutely free. However, we also offer a paid registration option with added benefits and premium features for sellers who want to maximize their visibility and sales.
Any individual artist or creator offering original artworks or creative pieces can register as a vendor on The Bandra Store.
To register as a vendor, visit The Bandra Store and create your account through the Vendor Registration page. After signing up, you can log in to your vendor dashboard and begin uploading your artworks.
Vendor onboarding guide: https://thebandrastore.com/faq/onboarding-guide/
Register here: https://thebandrastore.com/my-account/
The Bandra Store offers four vendor subscription options:
Primary (Free), allowing up to 5 artworks with a 10% commission;
Premium, priced at ₹12,000 per year for 100 artworks or ₹24,000 for unlimited listings with a 10% commission;
Featured, at ₹1,00,000 per year or 5% of the artwork value with full marketing support and a 10% commission;
Art Gallery plan with the same pricing and commission structure, designed for galleries and multi-artist accounts.
Full details: https://thebandrastore.com/faq/pricing/
Vendors can choose between:
DIY Listing – You manage your own listings.
Managed Listing Service – We handle listing for you.
Yes! Each artist who creates an account on TBS receives a unique Vendor URL that can be shared as their personal online store.
Artists are required to set their own final selling price. Please ensure this price is all-inclusive and already includes taxes, delivery charges, packaging, and shipping cost within India.
We focus on hand-painted artworks, wood/metal/3D sculptures, and other uniquely crafted items that showcase creativity and originality.
We charge a 10% success fee on the final sale value of each item sold.
With the Primary (free) membership, your artwork remains available on The Bandra Store for as long as you keep it listed. There is no expiry — your listings stay live until you choose to remove them.
Yes, you can remove your artwork from The Bandra Store at any time. Simply log in to your vendor dashboard, edit the listing, and delete or deactivate the artwork whenever you wish.
Uploading your artwork on The Bandra Store gives you visibility, a dedicated artist page, and marketing support—but sales depend on factors like artwork quality, pricing, demand, and more. While we cannot guarantee sales, we significantly increase your chances by promoting artists, featuring listings, and driving traffic to the platform.
For Art Lovers / Buyers
Yes. We accept payments in both Indian Rupees (INR) and US Dollars (USD).
Your payment is held in a secure escrow account until the item is delivered and you confirm satisfaction.
Absolutely. You can browse by category, keyword, price, artist, material, and more.
Shipping & Returns
Shipping is handled by the vendors.
We hold payments in escrow. If you’re not satisfied, you may raise a dispute within a defined time window for resolution.
We usually dispatch orders within 1 week of receiving them. Once shipped, delivery can take 2 to 5 weeks depending on the buyer’s location, with faster delivery expected for metro cities.
Shipping is calculated based on the artist’s location and the buyer’s address, and the fee is added to the order at a later stage.
You can raise a return request to us by dropping us an email at thebandrastore@sanver.com and our team will assist you.
We ship globally, delivering artwork to buyers anywhere in the world.
Miscellaneous
Bandra (located in Mumbai, Maharashtra, India) is a place where creativity is a way of life, and where legends like M.F. Hussain, Dilip Kumar, and Madhubala once lived — and where icons like Sachin Tendulkar and Amitabh Bachchan still call home.
Bandra feels like the heartbeat of Mumbai — vibrant, full of dreams, and always buzzing with new ideas. When it came to naming our store, it felt natural to honor that spirit.
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For Additional Queries,
We welcome artists, art enthusiasts, corporates, interior designers and investors to reach out to us for any further queries or assistance.